Discuss Leadership Styles in Organizational Behavior
A small group of nurses, employed at a large community hospital, were unhappy about their work environment and would meet daily during lunch to discuss the situation. There had been a recent change in the hospital’s senior management, which caused a high level of uncertainty and anxiety among the nursing staff. The nurses felt overworked as a result of the industry’s current nursing shortage. Their wages and benefits had been stagnant, with no salary market adjustments for the past two years. The nurses saw the situation as management requiring them to do more work with fewer resources, with no appreciation or recognition of their efforts. Whenever the nurses approached management with their concerns, they perceived them as falling on deaf ears since no changes were made. Discuss Leadership Styles in Organizational Behavior
Feeling like they had no other choice, the nurses contacted a labor union. The labor union began an organizing effort in the hospital shortly thereafter, holding an aggressive campaign over a six-week period. There was tremendous peer pressure, as some of the well-respected nursing staff became active leaders for unionization, although they were not part of the initial group of nurses who had contacted the union. The election was held, and the union was voted in by two-thirds of the nursing staff. In the weeks that followed, the original group of nurses remarked that they were surprised by the union’s victory; they had only wanted to scare management into making changes to their work environment.
Using Blake and Mouton’s Leadership Grid, explain and discuss the leadership style displayed by management to the nursing staff. Support your analysis with scholarly sources.
Note: Blake and Mouton’s Leadership Grid can be found in Chapter 9 – Trait and Behavioral Theories of Leadership of Organizational Behavior in Health Care in the Trident Online Library.
Your posts will be graded on how well they meet the Discussion Requirements posted in the “Before You Begin” section. Please review this section as well as the discussion scoring rubric.
What’s your priority when you welcome a new person into your team?
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Do you focus on tasks, by explaining his or her objectives?
Or, do you focus on the person, by taking the time to understand his interests and strengths so you can give him tasks that he’ll enjoy?
And which approach will achieve the best results?
The Blake Mouton Managerial Grid is a framework for understanding your management style, and how to make it more effective.
The grid is based on two behavioral dimensions.
The first dimension is Concern for People. In other words, how highly you prioritize a team member’s needs, interests and personal development.
The second dimension is Concern for Results. This refers to how strongly you emphasize your people’s efficiency and productivity.
The grid shows five management styles based on the balance of these two concerns. Let’s take a closer look at each one. Discuss Leadership Styles in Organizational Behavior
The Impoverished or “Indifferent” Manager has a low focus on getting the job done, and has little interest in motivating team members. The results are disorganization and dissatisfaction.
The Produce-or-Perish Manager is totally focused on results, and doesn’t pay much attention to the needs of his team members. His strict rules can produce good results at first, but low morale will eventually affect performance and retention.
A Middle-of-the-Road or “Status Quo” Manager tries to balance results and people, but she’s always making compromises. She fails to inspire high performance or meet her team members’ needs. This produces mediocre results.
The Country Club or “Accommodating” Manager is most concerned about his team’s needs and feelings. Often, the result is a fun, relaxed workplace. But, productivity suffers, due to a lack of motivation, direction and control.
Team Management is the most effective management style. Team Managers prioritize both getting work done and their people’s needs. They make sure that team members understand the organization’s goals, and that they have a stake in achieving them. This creates an environment based on trust and respect, which leads to high satisfaction, increased motivation and excellent results. Discuss Leadership Styles in Organizational Behavior